Help Center
Browse our documentation to find answers and training guides
Categories
Getting Started
First login, password reset, navigation, and system overview.
Admin Console
Organization setup, departments, locations, wards, beds, positions, and user management.
Patient Registration
New patient registration, OP registration, pre-registration, bulk import, and patient profile management.
Appointments & OPD
OPD work list, appointment calendar, booking, care provider schedule, and nursing work list.
Inpatient (IPD)
Admit, manage, and bill inpatients — admissions, the IPD worklist, and inpatient billing.
Billing & Payments
Patient billing, payments, refunds, discounts, collection summary, and cash management.
Insurance & NPHIES
Insurance eligibility, authorization, claims submission, NPHIES integration, and payment reconciliation.
System Configuration
Roles, permissions, consent templates, ERP integration, pharmacy configuration, and marketing.
Integrations
Connect AndroHealth with external channels and services — WhatsApp, IVR, and messaging.
Popular Articles
Insurance Claims Submission
Submit, track, and manage insurance claims through NPHIES — from ready for submission to approval.
First Login & Password Reset
How to log in for the first time using system-generated credentials and reset your password.
Navigating the System
Overview of the AndroHealth interface — top menu bar, left sidebar, patient search, role switching, and profile settings.
Departments, Locations, Wards & Beds
Set up your facility hierarchy — departments, physical locations, wards, and individual beds.
Register a New Patient
Complete guide to registering new patients including all form sections, fields, and document uploads.
Insurance Eligibility Verification
Check patient insurance eligibility via NPHIES — Discover and Discover + Benefits requests.