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Organization SetupDepartments, Locations, Wards & BedsUsers, Roles & PermissionsMulti-Organization Structure (Parent, Sub, Partner & Third Party)
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Departments, Locations, Wards & Beds

Set up your facility hierarchy — departments, physical locations, wards, and individual beds.

June 17, 2026·2 min read

Department Setup

Navigation: Admin Console → Enterprise → Department

Creating a Department

  1. Click "New"
  2. Enter Code (auto-generate or manual)
  3. Enter Department Name (English and Arabic)
  4. Select Associate Organization from dropdown
  5. Add Description
  6. Set Target Specialty
  7. Configure toggles:
    • Emergency Department — Mark as emergency dept
    • Gender — Restrict by gender (e.g., Gynecology)
    • Doctor Scheduled — Enable doctor scheduling
    • Vital Mandatory — Require vitals before encounter
    • Appointment Allowed — Enable appointment booking
    • Visit Allowed — Enable walk-in visits
  8. Set Active From/To dates
  9. Click "Save"

Location Setup

Navigation: Admin Console → Enterprise → Location → Locations tab

Locations represent physical spaces within your facility (rooms, clinics, labs).

  1. Click "New"
  2. Enter Code and Name
  3. Select Associate Department
  4. Choose Location Type and Sub Type
  5. Optionally set a Parent Location
  6. Click "Save"

Ward Setup

Navigation: Admin Console → Enterprise → Location → Wards tab

  1. Click "New"
  2. Enter Code and Name
  3. Select Associate Department
  4. Set Gender and Age Group restrictions
  5. Configure ward type toggles:
    • Day Care Ward
    • ICU Ward
    • Mortuary Ward
  6. Enable Send Notification to assign a supervisor for alerts
  7. Click "Save"

Bed Setup

Navigation: Admin Console → Enterprise → Location → Beds tab

  1. Click "New"
  2. Enter Code, Name, Category (Day Care, Double Room, etc.)
  3. Set Gender
  4. Select Ward (mandatory)
  5. Enter Room Name
  6. Configure maintenance status if needed:
    • Major Maintenance — Shows maintenance type field
    • Minor Maintenance
  7. Click "Save"

Hierarchy

The facility hierarchy flows: Organization → Department → Location → Ward → Bed

Common questions

What is the difference between a department and a location?

Departments are organizational units; locations are physical places — with wards and beds — where care is delivered.

How do I add beds?

Set up wards under a location, then add beds and assign them to each ward.

Can a bed belong to more than one ward?

No — each bed is assigned to a single ward.

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