Users, Roles & Permissions

Roles Configuration

Navigation: Admin Console → Framework → Roles

Creating a Role

1. Click "New"
2. Enter Code (auto-generate or manual), Name, and Description
3. Set Active From/To dates
4. Select Default Page — the landing page when a user with this role logs in
5. Optionally copy from an existing role or import JSON
6. Select Modules and EMR Systems this role can access
7. In the Data Sets section, assign specific permissions:
   • Select a module from the list
   • Select components within that module
   • Check individual permissions (Create, Read, Update, Delete, View Detail, Export)
   • Or click "Assign All Roles" for full access
8. Click "Save"

Permissions

Navigation: Admin Console → Framework → Permissions

Permissions has two tabs:

• Secure Item tab — System-generated items (you cannot add new ones). You can only edit Active From/To dates and toggle status.
• Permissions tab — Similar to Secure Items, only description and dates are editable.

Creating Users

Navigation: Admin Console → Enterprise → Users

The screen shows the current user quota. Click "New" to create a user.

User Form Sections

Section	Key Fields
Basic Details	Profile photo (5MB max), code, local name (Arabic), standard name (English), gender, DOB, nationality, National ID
User Profile	User Type (Care Provider, Nurse, Laboratory, Non-Clinical, Assistant), qualification, license number, education, experience, certifications
Address Details	Full address with postal code
Contact Details	Phone, mobile (mandatory), email
Tax Details	Tax registration toggle, Tax ID, company name
Organization	Select organization (mandatory), position
Department	"All Departments" toggle or select specific departments. Default department (mandatory)
Wards	"All Wards" toggle or select specific wards (optional)
Roles	Search and assign roles. Default role (mandatory)

After saving, the system sends an email with the username and password to the user's email address.

User Types

Type	Description
Care Provider	Doctors and primary healthcare professionals
Nurse	Nursing staff (access to Nursing Work List)
Laboratory	Lab technicians
Non-Clinical	Administrative and support staff
Assistant	Care provider assistants/interns

Positions & Organogram

Navigation: Admin Console → Enterprise → Position

Two tabs are available:

• Position List — Create and manage positions with reporting hierarchy
• Organogram — Visual tree view of the organizational hierarchy. Click "Vacant Positions" to see unfilled roles.

Common questions

How do I create a user account?

In Admin Console → Users, add the user and assign a role that defines their permissions.

Are permissions set per user or per role?

Permissions are defined on roles; each user inherits them from their assigned role.

Can I give one user extra permissions?

Adjust their role, or use permission overrides where supported.