Patient Bill & Payments

Patient Bill

Navigation: Billing → Patient Bill

Creating a Bill

The bill screen has two tabs: Bill (default) and Promotions.

1. Search and select a patient
2. In the Services section:
   • Select Department from dropdown
   • Select Service from dropdown
3. Bill details populate with amounts (excluding insurance/panel covered portions)
4. Apply discounts if applicable
5. Click "Proceed to Pay" to go to the Settlement screen

Advance Payments

Enable the "Advance Payment" checkbox to accept advance payments. Enter the advance amount and click "Proceed to Pay".

Payment Settlement

The Settlement screen shows the total payable amount with payment mode options:

Payment Mode	Description
Cash	Enter amount received, system calculates change
Online Transfer	Bank transfer with reference
Debit/Credit Card	Card payment via POS terminal
Tabby	Buy-now-pay-later (requires Tabby account)
Tamara	Buy-now-pay-later (requires Tamara account)

Important: Total Payable must equal Total Amount Paid. Click "Pay" to complete.

Success message: "Payment Added Successfully"

Promotions Tab

Shows applicable promotions with an "Applicable" button to apply them to the bill.

Refund Bill

Navigation: Billing → Refund Bill

View and process refunds. Search by date range, MRN, bill number, or visit number.

Discount & Refund Approval

Navigation: Billing → Discount Approval / Refund Approval

Both screens follow the same pattern:

1. View pending requests
2. Click "View" to see details
3. Click "Approve" or "Reject"